Cranial Ice Therapy Helmet by Elasto-Gel

Comments:
I found this product online and was excited to try it. I have occipital neuralgia and use this cap in my bad days. I did find it is too heavy for me to wear sitting it, it gave me neck pain, so when I use it I just go lay down on the sofa. It's a great product though, well made and well worth it for pain relief!

Comments:
I used the caps to prevent hair loss from chemotherapy. They worked great! I retained most of my hair. There was some thinning which is normal with cold caps used for chemotherapy.

Comments:
I have been using the Elasto-Gel Cranial Ice Therapy Helmets since my first chemotherapy treatment at the beginning of August 2011. I have had 7 treatments of Taxol and shouldn't have any hair but have almost all of it. I've had only minor thinning that only I'm able to see. I am grateful that I can feel like myself for the most part and have other patients asking for information, as well as my oncologist and the nursing staff. I'm more than happy to refer anyone that asks to Ice Wraps and to recommend Elasto-Gel's product.

Service Comments:
I appreciated the prompt delivery; however, we did have service issues with UPS with respect to the one portion of my order being left at the depot for pick-up, as requested. Four caps were delivered to me at my home but the others were to be deliverd to my parents. My mother called and asked that the package be left for pick-up at the depot to avoid any delay, as I was starting chemotherapy in only two days, yet the driver ignored the request and kept the package in his truck and I only had one day to chill those two helmets. When customer service was contacted regarding the complaint, they failed to appreciate the urgency of the delivery. I find that this is a common issue with UPS.

Comments:
I purchased this item for relief of daily migraines, It is a good fit and quite comfortable, i don't know that any product can realistically hold the cold temperature any longer as the head warms it up. While it's working it's a blessed relief from the pain as it numbs the head and i don't have to try and balance cold packs on my head. The only thing i don't like at all about this item is the huge advertising on the sides of it. It's hard enough to be wearing an item that looks like a jockey helmet around the house and still feel feminine. Maybe make it plain black and no tag or writing on the outside. I did try flipping it inside out but the velcro strap is then inside out. Yes i love the feel of cold all over my head for pain relief while i'm moving about, but no to the big advertising on the sides of my head.