Active Ice® Warranty

As stated on the insert included with each product:

“Polar Products Inc. warrants that this product is free from defects in workmanship, materials and fitness for use for 6 months from initial purchase under normal use for which it was intended. Polar's obligation under this warranty is limited to the replacement or repair of any defective part(s) of this product. If you have a problem with your Active Ice® System, please call our Customer Service at 1-800-763-8423.”

Active Ice® Return Policy

Health regulations prohibit us from accepting returns on cold therapy systems unless there is a problem with its operation (as covered by the warranty.) If the unit is within its 6 month warranty period, it will be repaired or replaced with a new unit at no charge.

Active Ice® Terms of Use Agreement

IceWraps and Polar Products will not be liable for injuries that result from misuse or misapplication of this system. Use only under the direction and supervision of a licensed healthcare practitioner. You must agree with these terms to purchase the system:

By adding this item to your cart you are acknowledging that you agree to the terms above, and will read and follow all included instructions.